Who Needs Us?

On this page, you'll learn about the problems and challenges that our patients typically face when it comes to getting great medical care, at any price. And, you'll learn about the type of patient who needs us most.

Too Busy to See Me:

“I like my doctor but his office staff seems to be so busy and impatient, I usually give up before I get through to him/her.”

“I feel like the front desk is a barrier to the kind of care I would like.”

No Time:

“My doctor never seems to have time to listen to all my needs.”

“I feel rushed when I go in and invariably leave with some of my questions unanswered. Then I have to make another appointment just to finish up.”

Refers Me Out:

“It seems whenever I have a new problem, my doctor just refers me out to a specialist instead of taking care of things himself/herself. This means I have to wait for specialty appointments and lose more time from work to get things taken care of.”

Impersonal Service:

“My doctor’s schedule is so packed that if I need immediate care, I either have to wait for days or see a total stranger who has an opening. Then the new doctor doesn’t have time to read through my old chart, so I’m not sure they really have a proper perspective on my problem.”

Doctor Rushed:

“I get to my appointments on time but the doctor is usually running so far behind that I end up spending most of my time in the waiting room reading old magazines.”

Talks Above Me:

“My doctor sometimes answers my questions in “medicalese” and I’m afraid to let him/her know that I don’t really understand what he’s talking about. So I come away more confused than ever.”

Insurance Driven Care:

“I sometimes feel as though my doctor limits what he/she can do for me based on what my insurance will cover, rather than on what I really need. I want decisions based on our joint understanding of the situation, not on finances.”

No Time For Wellness:

“My doctor is good at problem-solving when I am sick, but we never really have time to discuss wellness issues or preventive medicine. I’d like to get away from the “thumb-in-the-dike” mentality and start planning for a healthier future.”

Are any of these statements true of you?